Our reception is the central contact point for all guests. There is always someone there for you and cares about your needs and your well-being. You can for example order the shuttle service to HH Hamburg Airport (once per stay is free of charge for stays until 31.12.23 / from 01.01.24 5,00 EUR/tour), buy tickets for bus and train (HVV-day passes or the Hamburg card with great discounts!), get tips for interesting sights and cultural attractions in Hamburg. We will gladly help. Also, you can buy inexpensive drinks at the reception, day and night.